Housekeeping Supervisor
Core
Lead and supervise Room Attendants to ensure service standards and overall cleanliness in a hotel housekeeping environment.
Role type
Housekeeping Supervisor
Builds
Clean guest rooms and public areas for hotel guests
Domain
Hospitality / Hotel Operations
Deliverable
physical/clinical work
Required skills
supervisory leadership, guest relations, staff training and coaching, cross-departmental collaboration, safety and sanitation compliance, property management system proficiency, computer skills, problem solving, organizational skills
Preferred skills
experience with Micros-Fidelio, experience with Opera PMS, additional languages
Technologies
Hotel Property Management System, Micros-Fidelio, Opera
Responsibilities
Lead and supervise Room Attendants, handle guest concerns, participate in daily briefings and meetings, train and coach colleagues, build relationships with other departments, report maintenance items
Seniority
Mid-level, hands-on IC