SAP Delivery Manager
Core
Lead end-to-end service delivery for transformational SAP projects and Application Management Services (AMS) across multiple geographies.
Role type
Senior SAP Delivery Manager (Practice & Account Management)
Builds
SAP implementations (Greenfield/Brownfield), AMS operations, and global service portfolios
Domain
Enterprise Software / SAP Ecosystem
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
SAP delivery management, practice management, P&L accountability, multi-geography account operations, transformational project leadership, SLA/KPI management, team leadership across regions, stakeholder escalation management, operational excellence frameworks
Preferred skills
SAP AMS operations, process automation, organizational development, risk management strategies
Technologies
S/4HANA, ECC, SAP modules (FI/CO, MM, SD, PP, QM, PM, HR), SAP implementation methodologies
Responsibilities
Oversee business operations and end-to-end service delivery processes; manage cross-functional teams across multiple geographies; ensure SLA/KPI adherence and maintain client relationships; lead transformational SAP projects; drive practice management initiatives and standardization; manage cost optimization and portfolio profitability; lead large cross-functional teams including consultants and technical experts; serve as primary escalation point for critical issues; conduct strategic planning sessions with stakeholders; establish service delivery frameworks and quality standards; provide reporting on delivery metrics and financial performance.
Seniority
Senior, hands-on IC with P&L accountability
