Professional Services Engineer
Core
Implement, support, and optimize banking technology solutions across multiple platforms including ATMs and self-service terminals.
Role type
Professional Services Engineer (Banking Technology)
Builds
Banking applications, ATMs, self-service terminals, and related digital solutions
Domain
Banking / BFSI / Financial Services
Deliverable
production ML models | product features | client delivery
Required skills
Banking application configuration, ATM and self-service terminal support, software deployment, root-cause analysis, project management, EMV/MTIP/ADVT compliance knowledge, technical proposal writing, vendor collaboration, mentorship
Preferred skills
Experience with VCP LITE/KIOSK NDC-DDC, Probase, Procashin, Prochequein, Protopas WEBEXT, Prorkl, Vynamic View, Vynamic Security
Technologies
VCP LITE NDC-DDC, VCP KIOSK NDC-DDC, Probase, Procashin, Prochequein, Protopas WEBEXT, Prorkl, Vynamic View, Vynamic Security
Responsibilities
Install, configure, customize, and troubleshoot banking applications; Support Proof of Concept (POC), User Acceptance Testing (UAT), and EMV ADVT/MTIP certifications; Plan, schedule, monitor, and manage projects; Conduct root-cause analysis on escalated issues; Research and contribute to technical proposals; Maintain and administer deployment tools; Respond to customer inquiries within SLA timelines; Collaborate with vendor support teams; Provide guidance and mentorship to junior engineers
Seniority
Mid-level, hands-on IC
