RCM Training & Workflow Manager
Core
Oversees and executes training for new Privia Care Centers on athenaOne Collector billing workflows and maps future-state workflows under the Privia platform.
Role type
Senior Training & Workflow Manager (Revenue Cycle Management)
Builds
In-person, eLearning, and webinar training curricula for Care Centers
Domain
Healthcare / Revenue Cycle Management / Practice Management Systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Revenue Cycle Management, Physician Office Billing, Practice Management Systems, Instructional Material Development, Medical Terminology, athenaOne Collector, athenaOne Clinicals, athenaOne Communicator
Preferred skills
Client-facing training, athenaOne software expertise, High-profile implementation support
Technologies
athenaOne Collector, athenaOne Clinicals, athenaOne Communicator, Privia University (LMS)
Responsibilities
Develop and maintain athenaOne collector curriculum, Lead pre-live and post-live training for new Care Centers, Support RCM Implementation and training for New Markets, Provide at-the-elbow support for high-profile Care Centers, Innovate and create new learning experiences for Care Centers, Partner with market trainers to execute curriculum and processes
Seniority
Mid-Senior, hands-on IC