Experience Lead, Brookfield Place
Core
Maintain immaculate fitness floor standards, ensure safety, and deliver white-glove hospitality to members while driving ancillary revenue through service-based engagement.
Role type
Senior IC fitness floor operator
Builds
Clean, safe, and organized fitness environments
Domain
Health & Fitness / Hospitality
Deliverable
physical/clinical work
Required skills
Equipment maintenance, CPR/AED certification, proactive member engagement, safety compliance, upselling services, multitasking in fast-paced environments
Preferred skills
Passion for health and fitness, computer literacy, flexible availability
Technologies
None stated
Responsibilities
Maintain fitness floor cleanliness and organization, conduct daily equipment checks, monitor floor usage and member needs, facilitate group fitness transitions, respond to medical emergencies, promote and book ancillary services
Seniority
Entry-level to Mid-level, hands-on IC
