Director, Corporate Communications
Core
Leads enterprise-wide communications strategy including public relations, employee communications, franchisee relations, fan relations, and crisis management for a QSR brand.
Role type
Director of Corporate Communications
Builds
Brand reputation, stakeholder engagement, and crisis response plans
Domain
Quick Service Restaurant (QSR) / Corporate Communications
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic communication planning, crisis management, media relations, team leadership, stakeholder management, content strategy, cross-functional coordination, performance management, relationship building, project prioritization
Preferred skills
Experience in franchisee-based organizations, strategic counsel to senior management
Technologies
N/A
Responsibilities
Lead public relations function and manage external media inquiries; Develop and execute proactive PR strategies to protect brand reputation; Oversee employee, franchisee, and fan relations teams; Manage crisis communications and act as corporate spokesperson; Coach and hire communications professionals; Partner with executive leadership on key business and reputational issues
Seniority
Director, strategic leadership & team management