Assistant General Manager, NYC
Core
Support the General Manager in ensuring smooth operational procedures across all departments to deliver high-level customer service at an Equinox club.
Role type
Assistant General Manager (Fitness Club Operations)
Builds
Operational efficiency and customer experience for Equinox club members
Domain
Fitness industry / Lifestyle services
Deliverable
product features
Required skills
Leadership in customer service business, inventory control, payroll budget management, financial management, staff hiring and training, revenue driving, time management
Preferred skills
Passion for fitness industry, proven ability to drive revenue, excellent communication skills
Technologies
None stated
Responsibilities
Train and supervise Front Desk, Housekeeping, and M.O.D managers; manage inventory control, payroll budget, daily bank deposits, and shift coverage; educate staff on company policies and procedures
Seniority
Mid-level management (3-6 years experience)