Staff Software Engineer
Core
Lead design, development, and delivery of complex AI-native and cloud-native systems, including LLM integrations, agentic workflows, and ServiceNow platform extensions.
Role type
Staff Software Engineer (AI/ML & ServiceNow Platform)
Builds
Production-critical AI systems, ServiceNow custom applications, and high-performance data pipelines.
Domain
Artificial Intelligence / Machine Learning / Enterprise Software (ServiceNow)
Deliverable
production ML models | product features | infrastructure
Required skills
LLM orchestration, RAG systems, ServiceNow platform development, microservices architecture, cloud infrastructure, Kubernetes, CI/CD, data pipeline optimization, AI evaluation frameworks, prompt engineering, vector databases
Preferred skills
Experience with LangChain/LlamaIndex, AWS Bedrock/Vertex AI, Spring Boot/FastAPI, Pinecone/Weaviate, JavaScript/GlideScript, Python, Java
Technologies
Python, Java, JavaScript, ServiceNow, AWS, GCP, Azure, Kubernetes, LangChain, LlamaIndex, Pinecone, Weaviate, Bedrock, Vertex AI, OpenAI, Anthropic, Spring Boot, FastAPI
Responsibilities
Lead architecture of AI-native systems and ServiceNow extensions; own end-to-end delivery of features; mentor junior engineers; troubleshoot distributed systems and model behavior; integrate third-party AI services; develop evaluation harnesses; support customer escalations for ServiceNow applications.
Seniority
Staff, technical leadership & cross-functional influence
