LOUNGE HOST - BRITISH AIRWAYS LOUNGES, T3 GALLERIES
Core
Provide 5-star hospitality service, serving food and beverages, and maintaining a clean environment for British Airways lounge customers at Heathrow Airport.
Role type
Lounge Host (Hospitality)
Builds
British Airways Lounges at Heathrow Airport
Domain
Aviation / Airport Hospitality
Deliverable
product features
Required skills
Customer service, food and beverage service, cleaning and sanitation, inventory management, complaint resolution, teamwork, food safety compliance
Preferred skills
Previous experience in café, hotel, or restaurant settings, ability to work in fast-paced environments, flexibility with early and late shifts
Technologies
None
Responsibilities
Greet customers and create a welcoming atmosphere, take orders and serve food/beverages, handle customer complaints, clean and sanitize service areas, monitor and restock supplies, adhere to food safety and hygiene regulations
Seniority
Entry-level to Junior