Teamleiter:in Logistik Kundenretoure
Core
Leading a customer returns team in a state-of-the-art logistics center, optimizing return processes, and managing team performance against KPIs.
Role type
Team Lead (Logistics Customer Returns)
Builds
Customer return processing workflows and logistics operations
Domain
Retail logistics / Supply Chain
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, process optimization, KPI management, staff training, shift scheduling, organizational planning
Preferred skills
Empathy, motivation, innovation, dynamic environment adaptability
Technologies
KPIs
Responsibilities
Provide functional and disciplinary leadership to the shipping team, develop team members' strengths, plan team resources based on productivity and quality requirements, identify and develop improvements in return processes, actively participate in hiring and onboarding new employees
Seniority
Mid-level, hands-on IC
