Customer Service Rep(03366) - 1544 Broadway
Core
First point of contact for customers, handling order taking and providing exceptional customer service via phone.
Role type
Entry-level Customer Service Representative (Order Taker)
Builds
Customer orders for pizza delivery and in-store pickup
Domain
Food service / Retail
Deliverable
product features
Required skills
Order taking, phone etiquette, multitasking, teamwork, stress management, following policies, answering calls promptly
Preferred skills
Computer experience, communication skills
Technologies
Computers, telephones, calculators, TDD equipment
Responsibilities
Answering store calls after the first ring, taking customer orders, assisting customers through the ordering process, performing in-store duties like stocking and delivery support
Seniority
Entry-level, part-time or after-school role
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