Spa Group Sales Coordinator
Core
Fulfill spa reservations for all business segments (group, resort, local, member), manage group reservation lists/contracts/rates/billing, and drive retail sales within the Spa boutique.
Role type
Spa Group Sales Coordinator
Builds
Spa reservations, group events, and retail sales
Domain
Luxury hospitality / Spa & Wellness
Deliverable
client delivery
Required skills
Spa reservation management, group sales coordination, retail sales, contract administration, billing processing, inventory management, guest service, telephone communication, report generation, booking software proficiency
Preferred skills
Prior hospitality sales experience
Responsibilities
Manage group spa reservation lists, contracts, rates, billing, and inventory; Monitor and respond to group inquiries via email, phone, and voicemail; Run daily and weekly reports, audit group blocks and pickup; Collaborate with Sales, Conference Services, Front Office, Accounting, and Reservations teams; Efficiently process telephone inquiries and schedule spa/fitness reservations; Sell products in retail boutique, assist with merchandising, ticketing, and replenishment; Maintain a clean, crisp, and sanitary spa environment.
Seniority
Individual Contributor