Finnish-speaking Business Operations Specialist
Core
Coordinate operational topics across customers, Sales, Logistics, warehouses, and external service providers to ensure efficient issue resolution and strong customer experience.
Role type
Business Operations Specialist
Builds
Internal and external reporting, process documentation, and process improvements
Domain
Manufacturing / Supply Chain / Business Operations
Deliverable
dashboards & analysis
Required skills
Advanced Excel, SAP expertise, process coordination, commercial awareness, customer-oriented approach
Preferred skills
Process Mining, ERP/CRM/e-commerce systems knowledge
Technologies
SAP, Excel, Process Mining
Responsibilities
Coordinate operational topics across customers, Sales, Logistics, warehouses, and external service providers; Support and improve business processes related to campaigns, supply chain activities, product returns, and customer communication; Serve as a key user and expert in SAP and other business systems; Manage internal and external reporting and keep process documentation up to date
Seniority
Mid-level, hands-on IC