Billing Specialist III
Core
End-to-end billing operations including invoice creation, credit note cancellation, and revenue reporting for clients across multiple regions.
Role type
Senior IC billing specialist (supervisory)
Builds
Accurate invoices and timely revenue reports for external clients
Domain
Professional services / Infrastructure / Order-to-Cash
Required skills
End-to-end billing processes, Accounts Receivable, Order-to-Cash, ERP systems (Oracle/SAP), Revenue reporting, Process improvement, Team supervision, Internal controls compliance, SLA management, Invoice distribution, Discrepancy analysis
Preferred skills
Process migration/transition, Shared Services or BPO experience
Technologies
Oracle Systems, SAP, MS Excel, MS Word, MS Outlook, MS PowerPoint, Adobe applications
Responsibilities
Supervise team members and provide training on billing processes; Resolve complex billing issues and escalated discrepancies; Generate and analyze weekly and monthly revenue reports; Manage month-end and year-end closing activities for accounts receivable; Collaborate with IT and finance teams to optimize ERP systems; Distribute invoices via mail, email, and client portals; Maintain SOPs and DTPs for current processes.
Seniority
Senior, hands-on IC with supervisory duties
