Treatment Supervisor - Full Time
Core
Supervise and support daily spa operations, including treatment delivery, staff training, and guest service standards at a luxury hotel spa.
Role type
Senior IC treatment supervisor (spa)
Builds
Spa treatment services and guest wellness experiences
Domain
Hospitality + Wellness/Spa
Deliverable
product features
Required skills
Treatment modality expertise (Aesthetician/Massage/Body Technician), supervisory leadership, team training and development, guest relations, operational auditing, inventory management, scheduling optimization, safety compliance
Preferred skills
Prior spa supervisory experience, performance management, conflict resolution
Technologies
Microsoft Word, Excel, PowerPoint
Responsibilities
Perform treatments adhering to spa standards, lead trainer team and develop training plans, resolve guest concerns, manage facility maintenance and cleanliness, conduct performance reviews, approve payroll, manage inventory of supplies and equipment, schedule colleagues to maximize utilization, ensure adherence to SOPs
Seniority
Senior, hands-on IC