Supervisor
Core
Lead store operations and drive sales by delivering exceptional customer experiences through expert styling advice and team leadership.
Role type
Retail Store Supervisor
Builds
A welcoming store environment and optimized commercial performance for H&M Group customers
Domain
Retail / Fashion
Deliverable
product features
Required skills
Customer experience management, store operations, sales data interpretation, team leadership, product knowledge, brand ambassadorship
Preferred skills
Adaptability, proactive initiative, strong communication, eagerness to learn
Technologies
None stated
Responsibilities
Deliver excellent customer experience via styling advice and product knowledge, manage store opening/closing and stock delivery, interpret sales data to optimize performance, lead and inspire sales assistants, oversee daily operations like replenishment and shop floor coverage
Seniority
Individual Contributor, supervisory level