Gouvernant(e) Général(e) CDI
Core
Leading and managing the Housekeeping department to maintain 5-star luxury standards for a boutique hotel, spa, and restaurants.
Role type
Senior Housekeeping Manager (Luxury Hotel)
Builds
Production of clean, personalized guest rooms and suites; operational excellence in housekeeping services.
Domain
Luxury hospitality / Hotel management
Deliverable
Product features (room readiness, guest experience)
Required skills
Team leadership, scheduling, recruitment, quality control, linen management, budget control, stakeholder coordination, client relations, training, inventory management
Preferred skills
HACCP knowledge, PMS software proficiency, French (fluent), English (professional)
Responsibilities
Direct and organize the Housekeeping team; create work schedules based on occupancy; recruit, train, and evaluate staff; inspect room cleanliness and presentation; manage linen inventory and supplies; coordinate with Front Office and Maintenance; handle lost and found items; respond to VIP client requests; prepare special room setups; submit activity reports.
Seniority
Senior, hands-on IC with management responsibilities