Voditelj odjela u trgovini, Zagreb
Core
Lead a department team to deliver exceptional in-store shopping experiences, drive sales, and optimize operational performance for H&M Group retail locations.
Role type
Department Manager (Retail)
Builds
In-store customer experiences, sales performance, and operational efficiency for H&M retail stores.
Domain
Retail / Fashion
Deliverable
product features
Required skills
Sales management, team leadership, inventory planning, sales analysis, store operations management, customer experience design, trend awareness, recruitment and training, data analysis
Preferred skills
Inclusive culture building, problem-solving, creativity, statistical management, flexibility
Responsibilities
Lead the team to achieve sales targets and operational standards; manage store opening/closing routines and scheduling; hire, train, and develop staff; analyze sales data and optimize inventory; stay updated on fashion trends and competitor activity; represent the brand positively to customers.
Seniority
Mid-level, hands-on IC