Head Therapist
Core
Lead, coach, and develop a team of spa therapists while delivering luxury treatments and driving retail sales to ensure operational excellence and guest satisfaction.
Role type
Senior IC Head Therapist / Trainer
Builds
Spa treatments, wellness programs, and retail product sales
Domain
Hospitality + Wellness/Spa
Deliverable
physical/clinical work
Required skills
Advanced massage and body treatment techniques, team leadership and coaching, training curriculum development, retail sales and upselling, guest consultation, operational management, inventory control
Preferred skills
Prior supervisory experience, fluency in additional languages
Technologies
Spa management software
Responsibilities
Lead and coach the therapist team, deliver luxury spa treatments, develop and execute training plans, drive retail sales and revenue targets, manage inventory and stock levels, ensure compliance with health and safety standards
Seniority
Senior, hands-on IC with leadership duties
