Technischer Instruktor / Support Wärmepumpen (w/m/div.) REF295358S
Core
Provide technical support for Buderus and Bosch wholesale partners, group leaders, and end customers; build and manage remote service operations; train partners on heating and heat pump technologies.
Role type
Senior technical instructor and support specialist (heating/heat pump systems)
Builds
Remote service infrastructure, technical training courses, and service documentation for heating and heat pump products
Domain
HVAC, renewable energy, and building technology
Required skills
heat pump technology, hydraulics, control and system technology, technical training delivery, remote service management, complex case resolution, stakeholder coordination
Preferred skills
knowledge of Bosch and Buderus product portfolio, international technical training experience
Technologies
remote service systems, heating and heat pump control systems
Responsibilities
Provide technical support for partners and end customers; train partner companies on technical topics; build and maintain remote service operations; coordinate field and recall campaigns; handle warranty claims and damage cases; conduct technical training sessions; develop training materials and course content; manage the training room in Pratteln
Seniority
Senior, hands-on IC