Director, Enterprise Process Owner
Core
Define, standardize, and transform global finance processes (R2R and O2C) for Domino's, establishing scalable standards, governance, and performance measures to drive productivity and continuous improvement.
Role type
Director, Enterprise Process Owner (Global Business Services)
Builds
End-to-end global finance process standards, governance frameworks, and performance measurement systems for Record-to-Report and Order-to-Cash.
Domain
Finance Operations / Global Business Services (GBS)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> dashboards & analysis
Required skills
Global process design, R2R and O2C expertise, process mapping, governance model establishment, KPI/SLA definition, ERP/automation alignment, outsourced provider management, change adoption, audit/compliance integration
Preferred skills
GBS/shared services model transformation, BPO provider selection and contracting, large-scale operating model redesign, MBA/MS, CPA, PMP, Lean Six Sigma
Technologies
ERP systems, automation tools, process mapping software
Responsibilities
Define end-to-end global process scope and designs for R2R and O2C; Establish process ownership models, decision rights, and escalation paths; Create foundational process documentation and embed controls; Define KPI and SLA frameworks and track benefits realization; Partner with IT/Digital to align ERP and automation; Manage day-to-day relationship governance with outsourced providers; Lead transition, change, and adoption plans for impacted teams.
Seniority
Director, strategic leadership & hands-on execution
