Transportation Operations Specialist (Customer Onsite)
Core
Execute standard operational workflows to manage the flow of goods and materials, ensuring smooth logistical activities and resolving operational bottlenecks.
Role type
Transportation Operations Specialist
Builds
Transportation management for warehouse inbound and outbound activities, carrier and service provider performance
Domain
Logistics and Supply Chain
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Logistics software proficiency, International shipping regulations knowledge, Data analytics, Issue resolution, Negotiation, Customer service
Preferred skills
ERP systems experience, TMS experience, WMS experience, Domestic and international shipment management
Technologies
ERP systems, Transportation Management Systems (TMS), Warehouse Management Systems (WMS)
Responsibilities
Coordinate with customers, 3PLs, carriers, and warehouses to meet KPIs; Arrange transportation considering cost, transit time, and mode; Monitor inbound and outbound deliveries; Resolve operational issues impacting customer satisfaction; Drive carrier and service provider performance; Support data collection and interpretation for operational efficiency.
Seniority
Mid-level, hands-on IC
