Operations Manager - Day shift
Core
Manage day-to-day operations of specific departments within a high-volume distribution center, ensuring service levels, performance, quality, and HR meet business requirements.
Role type
Operations Manager (Distribution Center)
Builds
Distribution of books, educational materials, and content for publishers, retailers, libraries, and educators.
Domain
Logistics / Distribution / Publishing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Supervising 25+ employees, Warehouse Management System operation, budget management, cost control, staffing analysis, turnover management, customer service level monitoring, progressive counseling, cross-training, volume projection analysis, problem solving
Preferred skills
null
Technologies
Warehouse Management Systems
Responsibilities
Manage and operate assigned departments within budgeted payroll guidelines; Coach, counsel, and develop operations supervisors; Control and manage costs for assigned departments; Analyze staffing needs and delegate work based on volume; Meet established turnover objectives; Ensure customer service levels and CPU goals are met; Manage progressive counseling process; Establish back-up strategies through cross-training and volume analysis
Seniority
Mid-level, hands-on IC
