PALS Assistant (Parts and Labor Sales) - Horny Toad Harley-Davidson
Core
Schedule service appointments, greet customers, and assist with parts and accessories sales for motorcycles.
Role type
Parts and Labor Sales Assistant
Builds
Parts, accessories, and service estimates for Harley-Davidson motorcycles
Domain
Automotive retail / Motorcycle dealership
Deliverable
product features
Required skills
Scheduling, customer greeting, parts knowledge, cost estimation, repair progress tracking, authorization handling, general vehicle mechanical knowledge, valid motorcycle endorsement
Preferred skills
Active listening, strong communication, fast-paced environment adaptability, willingness to learn
Technologies
None stated
Responsibilities
Schedule service appointments and obtain customer/vehicle data; Greet customers and assist with parts/accessories sales; Provide accurate written cost estimates for labor and parts; Check repair progress and update customers on time/cost changes; Receive authorization before repairs are performed
Seniority
Entry-level to Individual Contributor