Senior Brand Ambassador, Madison Avenue
Core
Face of De Beers London's flagship store in New York, driving sales performance across all categories with a focus on growing High Jewellery sales.
Role type
Senior Brand Ambassador (Luxury Retail)
Builds
High-value diamond jewellery sales and client experiences
Domain
Luxury retail / Fine jewellery
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> client delivery
Required skills
High jewellery sales expertise, client relationship management, VIP client engagement, negotiation, presentation skills, team mentorship, security vigilance
Preferred skills
GIA certification, fluency in Spanish/Chinese/Russian, deep knowledge of the jewellery industry, commercial acumen
Technologies
Microsoft Office (Excel, Word, PowerPoint), POS systems
Responsibilities
Achieve high sales across all categories with a focus on high jewellery, deliver exceptional client experiences, maintain client information, mentor less experienced Brand Ambassadors, organize and deliver presentations showcasing diamond knowledge, ensure safety and security of staff and product
Seniority
Senior, hands-on IC