RESPONSABLE DRIVE (H/F)
Core
Manage and develop the Drive sector (grocery pickup and delivery) within a retail store, overseeing team operations, customer service, and sales performance.
Role type
Senior retail sector manager
Builds
Grocery pickup and delivery services for customers
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, customer service, sales analysis, inventory management, e-commerce offer consistency
Preferred skills
Commercial background, ability to build client trust
Technologies
Store IT tools, dashboards
Responsibilities
Plan, train, organize, supervise, and animate the team; manage order processing, preparation, and delivery to customers; monitor sales figures, breakage rates, and margins; ensure product availability and e-commerce offer coherence
Seniority
Mid-level manager (2+ years experience)
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