Lounge Host
Core
Provide exceptional food and beverage service to guests in a premium airport lounge, managing table service, buffet maintenance, and guest interactions.
Role type
Front-of-house hospitality host (airport lounge)
Builds
Premium dining experiences for airline passengers
Domain
Hospitality / Aviation
Deliverable
product features
Required skills
Table service, buffet management, allergen information, guest relations, complaint handling, team liaison, cleanliness standards
Preferred skills
Premium environment experience, pressure management, flexibility, interpersonal skills
Technologies
N/A
Responsibilities
Welcome and assist guests with queries and requests; take food and beverage orders and provide table service; set up and clear tables; maintain buffet area and replenish food; describe dishes and allergens; liaise with bar and culinary teams; maintain cleanliness and presentation; handle guest feedback and complaints; support back-of-house teams during quiet periods.
Seniority
Junior to Mid-level, hands-on IC