Senior Manager, Vendor Operations and Performance
Core
Drive end-to-end vendor operations strategy to optimize vendor health, efficiency, and engagement across product, operations, and market teams.
Role type
Senior Manager, Vendor Operations and Performance
Builds
Scalable vendor engagement and performance solutions for a global food delivery platform
Domain
Food delivery / E-commerce / Marketplace operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Vendor performance management, strategic planning, data analysis, stakeholder management, cross-functional leadership, program management, operational efficiency optimization, vendor onboarding and retention strategies, marketplace dynamics management, structured problem-solving
Preferred skills
Experience in food delivery, e-commerce, FMCG, or technology sectors
Technologies
N/A
Responsibilities
Drive vendor operations strategy aligned with business goals; Partner with commercial teams to optimize vendor health; Collaborate with local markets to tailor performance strategies; Analyze metrics to identify underperforming vendors and develop rehabilitation plans; Work with product teams to balance ad revenue, vendor experience, and operational efficiency
Seniority
Senior, hands-on IC with strategic oversight