Field Service Engineer 2 - Wknd Shift
Core
Installation, support, troubleshooting, repair, and maintenance of electro-mechanical surgical systems in customer facilities.
Role type
Field Service Engineer (Physical/Clinical Work)
Builds
Robotic-assisted surgical systems (e.g., da Vinci, Ion)
Domain
Medical Technology / Robotic Surgery
Deliverable
physical/clinical work
Required skills
electro-mechanical systems troubleshooting, system installation, preventive maintenance, O.R. protocol knowledge, HIPAA compliance, inventory management, travel logistics
Preferred skills
electro-mechanical troubleshooting experience, sterile reprocessing training, off-hours availability
Technologies
da Vinci surgical system, Ion, Intuitive Surgical University platforms
Responsibilities
Troubleshoot, diagnose, and repair Intuitive products; perform scheduled maintenance and software updates; conduct training sessions at facilities and hospitals; coordinate system and hardware delivery and installation; maintain spare parts inventory and field activity reports; support sales and Genesis teams with trade shows and sterile reprocessing training.
Seniority
Entry to Mid-level, hands-on IC
