Front End Lead
Core
Supervise front-end operations and cashier teams to ensure efficient order fulfillment and guest experience in an Italian marketplace.
Role type
Front-end operations lead (retail)
Builds
Online order fulfillment via Instacart and Mercato platforms
Domain
Retail / Food & Beverage
Deliverable
client delivery
Required skills
Team supervision, cash handling, inventory management, customer service, payment processing, incident resolution
Preferred skills
Prior experience leading a cashier team, mathematical proficiency
Responsibilities
Supervise front-end team, oversee online order fulfillment, handle cash and charge payments, verify discounts and returns, manage inventory and supplies, train and mentor cashiers, resolve guest and employee incidents
Seniority
Entry-level to Junior, hands-on IC
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