Floor Manager
Core
Lead store operations and drive customer experiences through expert styling and team leadership in a fashion retail environment.
Role type
Senior retail floor manager
Builds
High-performing store environment and customer journeys
Domain
Fashion retail
Deliverable
product features
Required skills
Store operations management, customer service, sales data analysis, team leadership, recruitment and training, talent development, brand ambassadorship, analytical thinking
Preferred skills
Fashion industry experience, adaptability, willingness to work varied hours
Technologies
Sales data tools
Responsibilities
Deliver expert styling advice and product knowledge to customers, analyse sales data to maximise department performance, lead and motivate Sales Advisors, support recruitment and onboarding, identify and nurture future talent, oversee daily store operations, act as a brand ambassador, step into Store Manager role when required