Cash collection/ Credit collector
Core
Proactively follow up with key customers by phone to improve cash position, manage bad debt, and monitor ageing balances.
Role type
Cash Collector / Credit Controller
Builds
Cash inflow and reduced Days Sales Outstanding (DSO)
Domain
Finance / Credit Management
Deliverable
client delivery
Required skills
Phone follow-up, sending payment reminders, monitoring WCO/CSR files, performing credit checks, registering bankruptcies, matching and reconciling payments, year-end actions, stakeholder communication
Preferred skills
Assertiveness, commercial mindset, customer orientation, consensus building, results-driven approach
Technologies
Computer applications, administrative tools, reporting tools
Responsibilities
Following up with key customers by phone, sending reminders and payment notices, monitoring high-risk files, registering bankruptcies in reporting tools, matching and reconciling payments, informing business stakeholders about outstanding receivables
Seniority
Mid-level, hands-on IC