BDC Service / Service Admin - Dave Smith Motors Inc
Core
Managing internet-based service inquiries for new and pre-owned vehicles, generating service appointments, and maintaining customer files via CRM.
Role type
Service Appointment Coordinator
Builds
Service appointments for new and pre-owned vehicles
Domain
Automotive retail
Deliverable
product features
Required skills
CRM software proficiency, lead management tools, MS Office Suite, data entry, phone surveying, report compilation
Preferred skills
cashier duties, independent work, call center environment experience
Responsibilities
Respond to internet inquiries, enter customer data into CRM, generate service appointments, conduct phone surveys, compile reports, perform cashier duties
Seniority
Entry-level IC
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