RESPONSABLE DRIVE (H/F)
Core
Manage and develop the Drive sector (grocery pickup) within a retail store, overseeing team operations, customer service, and sales performance.
Role type
Store Department Manager (Drive Sector)
Builds
Grocery pickup service operations and customer fulfillment
Domain
Retail / Grocery / Food Distribution
Required skills
Team management, customer service, sales analysis, inventory control, e-commerce offer consistency
Preferred skills
Commercial background, ability to build client trust
Technologies
Store management tools, e-commerce platforms
Responsibilities
Plan, train, organize, supervise, and animate the team; manage order processing, preparation, and delivery to customers; monitor sales figures, margins, quotas, and preparation times; ensure product availability and substitution rates; verify e-commerce offer consistency
Seniority
Mid-level, hands-on IC