RESPONSABLE DRIVE (H/F)
Core
Manage and develop the Drive sector (grocery pickup and delivery) within a supermarket, overseeing team operations, customer service, and sales performance.
Role type
Store Department Manager (Drive)
Builds
Grocery pickup and delivery services for customers
Domain
Retail / Grocery / Logistics
Required skills
Team management, customer service, sales analysis, inventory control, e-commerce offer consistency
Preferred skills
Commercial background, ability to build client trust
Technologies
Store management tools, e-commerce platforms
Responsibilities
Plan, train, organize, supervise, and animate the team; Handle order processing, preparation, and delivery to customers; Monitor sales figures, breakage rates, margins, and quotas; Ensure product availability and control substitution rates.
Seniority
Mid-level, hands-on manager
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