Customer Service (Chinese)_HLL
Core
Manage client orders, track progress, and handle administrative tasks for a testing, inspection, and certification company.
Role type
Customer Service Representative (Order Administration)
Builds
Order status updates, Sales Orders (SO), Proforma Invoices (PI), and payment tracking
Domain
Testing, Inspection, and Certification (Quality Assurance)
Deliverable
client delivery
Required skills
Order tracking, document preparation, client communication, payment verification, data entry
Preferred skills
English, Chinese
Technologies
Order management systems, document scanning tools
Responsibilities
Receive and check samples, register job numbers, prepare and send SO/PI, track order progress, handle client queries, check payment status, generate account summaries
Seniority
Entry-level
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