Soft Service Supervisor
Core
Oversee daily soft services operations including cleaning, housekeeping, waste management, pest control, landscaping, and janitorial services to ensure safe, clean environments for clients and tenants.
Role type
Soft Service Supervisor (Facility Management)
Builds
Clean and maintained site facilities, public spaces, and operational environments
Domain
Facility Management / Construction Services
Deliverable
physical/clinical work
Required skills
Supervision, manpower deployment, performance management, routine inspection, SLA monitoring, health and safety enforcement, client complaint resolution, inventory control, reporting, emergency response coordination
Preferred skills
Facility Management or Hospitality background, knowledge of cleaning standards and chemicals, CMMS usage
Technologies
CMMS
Responsibilities
Supervise daily soft services operations, lead and manage soft services staff, conduct routine inspections of facilities, monitor service delivery against SLAs, enforce health and safety procedures, manage client requests and feedback, control cleaning materials and equipment, maintain operational records and reports, support emergency cleaning activities
Seniority
Mid-level, hands-on supervisor
