Application Engineer (Customer Interface) -Hsinchu
Core
Customer-facing application engineer supporting advanced nano-lithography machines (multi-beam mask writers) to ensure performance specifications and enable EUV technology.
Role type
Senior IC application engineer (semiconductor equipment)
Builds
High-performance mask writers for chip manufacturing
Domain
Semiconductor equipment / Nano-lithography
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Multi-beam mask writer operation, machine performance monitoring, troubleshooting, technical escalation, stakeholder communication, project collaboration
Preferred skills
Customer-facing experience, continuous improvement methodologies, cross-department coordination
Technologies
Multi-beam mask writers, nano-lithography equipment
Responsibilities
Monitor and analyze machine performance, provide first-line application support, document and report to stakeholders, lead technical escalations, coordinate with support lines in Taiwan and HQ in Austria
Seniority
Mid-Senior, hands-on IC