Retail Shop Manager
Core
Manage a Ladbrokes & Coral betting shop, delivering customer service and leading a team to meet business goals.
Role type
Retail Shop Manager
Builds
Betting shop operations and customer experiences
Domain
Sports betting and gaming retail
Deliverable
product features
Required skills
Team leadership, customer service, compliance strategy implementation, cost management, rota planning, recruitment and induction
Preferred skills
People management experience, experience dealing with challenging situations
Responsibilities
Train team on business and products, plan and work towards defined goals, manage controllable costs, maintain high shop standards, complete shop rotas, support wider area team with investigations and meetings
Seniority
Individual Contributor, operational management
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