Retail Shop Manager
Core
Manage a Ladbrokes & Coral betting shop, delivering customer service, leading a team, and driving compliance standards.
Role type
Retail Shop Manager
Builds
Betting shop operations and customer experience
Domain
Retail / Sports Betting
Deliverable
product features
Required skills
Team leadership, customer service, compliance strategy implementation, cost management, staff training, scheduling
Preferred skills
People management experience, experience dealing with challenging situations
Responsibilities
Contribute to customer protection through Responsible Gambling strategy, train team on business and products, plan and manage costs, maintain shop standards, complete shop rotas, support wider area team
Seniority
Individual Contributor
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