Senior Product Manager, Agentic Products
Core
Own product strategy and roadmap for internal AI agents (Broker GPT, Pricing Agent, etc.) and shared customer communications capabilities (chat, SMS, voice, WhatsApp) to support broker workflows and customer experiences.
Role type
Senior Product Manager (AI Agents & Customer Communications)
Builds
Internal agentic products for broker efficiency and omnichannel customer communication platforms
Domain
Financial services / Mortgage broking / AI / PropTech
Deliverable
production ML models | product features
Required skills
Product strategy, roadmap governance, cross-functional leadership, regulated environment compliance, AI/agentic product development, MVP definition, stakeholder management, data literacy, commercial judgement
Preferred skills
Conversational AI, contact centres, CRM, voice, messaging, omnichannel orchestration, financial services/lending/mortgage broking
Technologies
Broker GPT, Pricing Agent, Valuation Agent, Deal Ready Agent, WhatsApp integration, agentic chat, SMS, voice, outbound dialler
Responsibilities
Define MVPs and rollout plans for agentic products, shape customer communications strategy across multiple channels, lead cross-functional squads, align senior stakeholders, monitor product adoption and performance metrics, coach junior Product Managers
Seniority
Senior, hands-on IC with team leadership