Store Department Manager (H&M Ho Chi Minh)
Core
Lead a retail team to deliver outstanding customer experiences, optimize sales performance, and maintain operational and visual standards for H&M products.
Role type
Senior retail department manager
Builds
Customer experiences and sales results in a fashion retail store
Domain
Retail / Fashion
Deliverable
product features
Required skills
retail management, team leadership, sales planning and analysis, operational management, visual standards, recruitment and development, competitor analysis
Preferred skills
coaching, solution-focused mindset, flexibility, analytical thinking, fashion trend awareness
Responsibilities
Lead team to deliver customer experience and maintain operational/visual standards; Analyze sales performance and create plans to optimize results and stock; Manage team planning, scheduling, and store routines; Recruit, onboard, and develop team members; Stay updated on fashion trends and competitors; Represent the brand positively during customer interactions