Senior Manager, NASA Transport Operations & Strategy (Customer Onsite)
Core
Provide overall leadership for the NASA Transportation program across the Americas, ensuring operational execution, strategic roadmap delivery, and alignment with customer and internal leadership.
Role type
Senior Manager, Transportation Operations & Strategy
Builds
Regional transport operations, strategic roadmaps, and service performance across multiple sites and carriers.
Domain
Global logistics and supply chain management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Complex freight forwarding management, multi-site regional operations leadership, air/road/ocean/parcel transportation knowledge, strategic account management, organizational design, budget planning, executive stakeholder engagement, data-driven decision making, TMS/WMS/YMS systems proficiency
Preferred skills
AI and automation initiative sponsorship, process improvement, global standard alignment
Technologies
TMS, WMS, YMS
Responsibilities
Own the NASA Transportation program across all Americas sites and shifts; Serve as senior escalation and governance lead for customer and internal leadership; Set regional strategy, annual priorities, and critical success factors; Lead, coach, and develop direct reports; Oversee regional staffing, succession planning, and capacity planning; Provide governance for service performance and root-cause analysis; Own regional budget planning and cost-saving initiatives; Lead onboarding of new sites and carriers; Coordinate with account management to improve service, safety, and cost; Drive alignment with EMEA and APAC transport leadership; Sponsor AI and automation initiatives; Prepare and deliver executive-level business reviews.
Seniority
Senior Manager, hands-on leadership with strategic oversight
