Operations Manager
Core
Manage a team of 25-50 employees to ensure safe work practices, protect assets, and maintain high customer satisfaction in traffic control operations.
Role type
Senior Operations Manager (Traffic Control Services)
Builds
Safe work environments and traffic control solutions for public utilities
Domain
Transportation safety / Traffic control / Utilities
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, safety compliance enforcement, workforce forecasting, P&L management, business development, process improvement (Lean/Six Sigma), customer relationship management, hiring strategy, training development, audit tracking
Preferred skills
Lean Manufacturing, Six Sigma, brand development, business plan execution
Technologies
Microsoft Office, Customer Relationship Management (CRM) systems
Responsibilities
Develop and implement safe work practices, manage team of 25-50 employees, ensure regulatory compliance, investigate accidents and develop preventative measures, conduct recruiting and hiring, manage daily employee issues (payroll, scheduling), track asset and time usage, address customer service issues, solidify company presence in service areas
Seniority
Senior, hands-on IC with management oversight
