Logistics Performance Analyst
Core
Monitor logistics performance data to identify trends and deviations, analyze drivers impacting customer experience and commercial metrics, and recommend actionable improvements for service and operations.
Role type
Business Analyst (Logistics Performance)
Builds
Insights and recommendations for logistics operations and customer experience
Domain
Food delivery / Logistics / E-commerce
Deliverable
dashboards & analysis
Required skills
Data analysis, performance monitoring, trend identification, commercial metrics analysis, visualization, presentation skills, A/B test analysis, AI tool usage
Preferred skills
Product development exposure, digital platform experience, hypothesis-based analysis
Technologies
Looker, Tableau, Google Sheets
Responsibilities
Monitor performance within a defined area, analyze performance drivers, prepare findings and recommendations, contribute to business reviews, investigate business questions and follow up on actions
Seniority
Mid-level, hands-on IC