Hostess
Core
First point of contact for guests, managing greetings, seating, menu presentation, order taking, and payments to ensure a welcoming dining atmosphere.
Role type
Front-of-house hostess
Builds
Guest dining experiences
Domain
Hospitality / Restaurant
Deliverable
product features
Required skills
Guest greeting and seating, menu knowledge, order taking and payment handling, complaint resolution, basic computer skills, math skills for reservations, multitasking, shift flexibility
Preferred skills
Product knowledge, training participation, team communication
Responsibilities
Greet guests and manage seating, present menus and take orders, handle payments, report cleanliness and equipment issues, manage guest complaints, maintain clean side stations, attend briefings
Seniority
Entry-level to Junior
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