Golf Shop Assistant
Core
Seasonal Golf Shop Assistant responsible for operating the shop, serving food and drink, managing bookings, and ensuring revenue protection for golfers at a golf club.
Role type
Seasonal retail and hospitality associate (Golf Club)
Builds
Golf Shop sales, Clubhouse Bar service, and golf course operations
Domain
Hospitality / Golf
Deliverable
product features | dashboards & analysis | client delivery
Required skills
Customer service, cash handling, EPOS operation, upselling, revenue protection, food safety compliance, independent decision-making, multitasking
Preferred skills
Knowledge of golf, experience with booking systems (BRS, SweetSpot, Toptracer, Golf Genius), alcohol service licensing compliance
Technologies
EPOS systems (GolfNow/BRS), Booking systems (BRS, SweetSpot, Toptracer, Golf Genius)
Responsibilities
Welcome golfers and provide customer service, operate the Golf Shop for sales and bookings, serve food and beverages including alcohol, process payments and reconcile cash, check green fees and challenge unauthorized access, maintain cleanliness and security, follow opening/closing procedures, support guests with technology and equipment, handle complaints and challenging situations
Seniority
Junior, seasonal casual role