Rental Administrator
Core
Support the fleet hire function by operating as a Rental Desk Operative, managing bookings, maintaining fleet systems, and ensuring accurate customer billing.
Role type
Rental Administrator (Fleet Hire Support)
Builds
Customer rental bookings and fleet availability records
Domain
Transport and motor industry
Deliverable
client delivery
Required skills
Multi-tasking, task prioritization, deadline management, team collaboration, computer literacy, strong communication, customer relationship building, billing accuracy, vehicle availability communication
Preferred skills
Previous experience in transport or motor industry, ability to work under pressure, flexibility to support during holidays/sickness
Technologies
Rental systems
Responsibilities
Take on-hire bookings, facilitate off-hire bookings, liaise with customers on ongoing rental fleet enquiries, maintain accurate and up-to-date rental systems, ensure customer billing is accurate and current, work with sales to communicate vehicle availability consistently, recommend customer service enhancements
Seniority
Individual Contributor