Agent/ Lead Agent - Customs Brokerage
Core
Lead a team in preparing and declaring customs entries for inbound and outbound clearance, ensuring compliance with Vietnamese Customs laws and company standards.
Role type
Lead Customs Brokerage Agent
Builds
Customs clearance operations and compliance reporting for clients
Domain
Logistics / International Trade / Customs Brokerage
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Customs brokerage certification (preferred), Foreign trade knowledge, English proficiency, Team leadership, SOP development, Customer service, Billing accuracy, Accounting supervision, Regulatory compliance monitoring, Client relationship management
Preferred skills
Certified customs brokerage agent, Experience in customs clearance, Problem-solving, Time management
Technologies
MS Word, Excel
Responsibilities
Supervise and mentor Customs Brokerage team members, Review customs entry declarations for accuracy, Represent the team in dealings with Vietnamese Customs Authorities, Develop and maintain customer Standard Operating Procedures (SOP), Offer guidance on licensing, classification, valuation, and duty minimization, Ensure compliance with Vietnamese Customs laws and global standards, Retain and develop new business opportunities, Distribute customer-specific reports, Assist with new business transitions and accounting tasks
Seniority
Senior, hands-on IC with team leadership