Off-Platform Payment Operations Manager
Core
Lead high-visibility payment strategies, commercial execution, and collection operations for off-platform payments across Grab's ecosystem, connecting transport/EV fleets and strategic merchant partnerships.
Role type
Senior IC Off-Platform Payment Operations Manager
Builds
Scalable payment solutions and reliable execution for off-platform acquiring, fleet operations, and merchant partnerships.
Domain
Fintech / Payments / Mobility / Transport
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Payment strategy, commercial management, business operations, fleet operations, program management, stakeholder management, data analysis, cross-functional leadership
Preferred skills
Payment acquiring, processing, merchant acceptance, e-wallets, cards, QR payments, alternative payment methods, payment flows, collections, settlement, reconciliation, disputes, fraud, regulatory compliance, EV operations, fleet management, mobility, logistics, vehicle service ecosystems, operational process automation, new market launches
Technologies
None explicitly stated
Responsibilities
Develop and execute payment strategies aligned with business priorities; oversee end-to-end payment operations including transaction success, revenue, costs, settlement, and reconciliation; connect payment flows with transport realities for EV fleets and transport operators; identify operational gaps and drive process automation initiatives.
Seniority
Senior, hands-on IC
